Introducing Richie Carroll: Supporter Liaison Officer (SLO) for Shamrock Rovers

The role of a Supporter Liaison Officer (SLO) is pivotal, serving as the bridge between the fans and the core operations of the club. Their mission is clear: to ensure fans enjoy a great match night experience, both at home and away.

This position, first conceived of in Germany, was later adopted by UEFA and incorporated into European football, subsequently becoming a part of the FAI licensing framework. An SLO’s role is distinct from security aspects; their primary duty is to cultivate trust and establish respectful relations by consistently engaging with the entire supporter base.

For those interested in a broader understanding of the role across Europe, delve deeper here.

Richie isn’t a newcomer to this responsibility. A long-time volunteer, Richie has been an integral part of the matchday organisation, both for home and away games. His involvement extends to regular interactions with fellow SLOs, the gardai, event control, and ticketing.

Richie will be visibly active during home matches and strives to be present for away games as well. For any assistance or information related to match nights, away travels, or concerns you’d like to address, Richie’s contact details are

Email: slo@shamrockrovers.ie

Twitter: @RoversSlo

This is a voluntary role and we are grateful to Richie for taking on this responsibility.